Infibee Technologies review: I paid ₹28,000 for a course that was never conducted
I enrolled in a CompTIA A+ online training course with Infibee Technologies (Chennai) in August 2026 and paid ₹28,000 via UPI. This is a factual account of what happened next. I'm publishing it so anyone researching Infibee Technologies can make an informed decision.
- CourseCompTIA A+
- Amount paid₹28,000 (UPI)
- EnrolledAugust 2026
- Training promised30–40 hours live
- Training received~15–20 minutes
- RefundPromised, not received
In short: Infibee Technologies took payment before securing a trainer and repeatedly missed its own start dates. It went silent when I asked for a refund and then refused one. On September 10 it promised a refund within 10–15 days, and as of September 19, 2026 that refund has not arrived.
Broken promises on start dates
I was told the batch would start the week of August 17. On that date, a different staff member contacted me to say he was still checking trainer availability. That showed they didn't actually have a trainer lined up when they took my money.
Shifting timelines
Over the next two weeks, I was offered weekend-only slots. These didn't match what was originally discussed: weekday sessions at 6–7 AM IST. When I pointed out the lack of transparency, I received apologies but no resolution.
Refund avoidance
After two weeks with no classes, I requested a refund on August 27. My follow-ups on August 28, August 31, September 1 and September 3 were either ignored or met with vague promises.
The "last-chance" session was a disaster
After I said I would file a complaint, they arranged a trainer described as having 11 years of experience. He dropped off the call about 15–20 minutes into the first session and had significant difficulty communicating in English.
Refund denied, then promised but never delivered
After all of this, management flatly refused to issue a refund, claiming they had "already worked on the course", even though they never delivered a single proper session. On September 10 they reversed course and told me I would receive a refund within 10–15 days. As of September 19 I have not received the refund, and my follow-up has gone unanswered.
Timeline
- Enrolled in CompTIA A+ and paid ₹28,000 via UPI. Agreed schedule: weekdays, 6–7 AM IST.
- Promised start date. A staff member says they are still checking trainer availability.
- Only weekend slots offered. Apologies, no resolution.
- I request a refund.
- Four follow-ups (Aug 28, Aug 31, Sep 1, Sep 3), ignored or answered vaguely.
- One session arranged. The trainer drops off after about 15–20 minutes.
- Management refuses a refund, saying they "already worked on the course".
- Infibee promises a refund within 10–15 days.
- No refund. Follow-up unanswered.
Bottom line
I paid for 30–40 hours of live training. Over a month later, I had received zero usable instruction. Infibee Technologies collected payment before securing a trainer, repeatedly missed its own start dates, went silent when I asked for a refund, initially denied it, then promised it within 10–15 days, and still hasn't delivered.
Evidence: Infibee Technologies' written refund promise
On September 10, 2026, an Infibee Technologies representative sent me this WhatsApp message. The staff member's name is blurred. Key lines:
"…they have confirmed that your refund will be processed."
"It may take a maximum of 10–15 days to complete the refund process."
I was asked to email a refund request to contactus@infibee.in, which I did that same day. The 10–15 day window ended in late September 2026. As of the date at the top of this page, I have not received the refund.
About Infibee Technologies
Infibee Technologies (infibee.in) is an IT training institute with offices in Nandanam (Chennai) and Hosur, Tamil Nadu. It advertises online and classroom training in areas such as AWS and cloud computing, DevOps, data science and machine learning, software testing (Selenium, ISTQB), SAP, and certification courses such as CompTIA A+. My course was online.
If you're comparing Infibee Technologies training, courses or fees, my experience above is one data point. Whatever course you're considering, use the checklist below before you pay. For Infibee's office addresses, course list and placement claims, see the Infibee Technologies FAQ.
Before you pay Infibee Technologies, or any training institute
- Ask to meet the trainer, or attend a demo class with them, before paying anything.
- Get the start date, schedule and refund policy in writing, by email, not just over a call or WhatsApp.
- Pay in instalments tied to classes delivered, never the full fee upfront.
- Pay by credit card where possible. It's the easiest method to dispute.
- Read recent independent reviews on Google Maps, Reddit and consumer forums, not just the institute's own site.
If this happened to you too
There are free, official ways to pursue a refund in India:
- National Consumer Helpline: call 1915 or file online.
- e-Daakhil: file a Consumer Commission case online, without a lawyer.
- National Cyber Crime Reporting Portal: helpline 1930.
- Your bank or UPI app: raise a dispute for services not rendered.